Frequently Asked Questions
Everything you need to know about shopping at SportHub
How do I know which size of athletic gear to order?
Each product page features a detailed 'Size Guide' button. We provide specific measurements for apparel, footwear, and protective equipment to ensure you get the perfect fit for your performance needs.
What is SportHub's return policy for sports equipment?
We offer a 30-day return policy on most items. Products must be in original, unused condition with tags attached. Please note that for hygiene reasons, certain items like swimwear and mouthguards cannot be returned once opened.
How long does shipping take for heavy gym equipment?
Standard shipping for apparel and small accessories takes 3-5 business days. Larger items like treadmills or weight benches are shipped via freight and typically arrive within 7-14 business days.
Do you offer international shipping?
Yes, SportHub ships to over 50 countries worldwide. International shipping rates and delivery times are calculated at checkout based on your location and the weight of your order.
Are the products on SportHub authentic?
Absolutely. SportHub is an authorized retailer for all brands we carry. Every product is sourced directly from the manufacturers to guarantee 100% authenticity and full warranty coverage.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay. We also offer 'Buy Now, Pay Later' options through Klarna and Afterpay for eligible orders.